Optimize patient flow from check-in to service
Digital Queue helps modernize patient intake, front-desk, and queue management workflows with digital check-in, real-time SMS updates, and clear visibility into patient status across clinical operations.
Real Results in Clinical Operations and Patient Flow
See how healthcare teams have reduced front-desk interruptions, improved the waiting experience, and recovered staff time with Digital Queue.
"A 30% improvement in pre-admissions efficiency and 40 hours recovered monthly gave our team more time to focus on higher-value work."
Juan Rodríguez
Admissions Supervisor, Cardiovascular Center of Puerto Rico and the Caribbean
How does it work?
A simple workflow that streamlines check-in, improves waiting room flow, and reduces front-desk interruptions for admissions and registration staff.
Easy Check-In
When they arrive, patients can begin registration at the kiosk or scan a QR code to start the process quickly and with minimal friction.
Instant Registration
Once registration is completed, the patient is automatically added to the digital queue and receives confirmation in print or on their mobile device.
Comfortable Waiting
Patients can wait in a cafeteria or designated area while receiving SMS updates and tracking their progress on a monitor in the waiting area.
Real-Time Notification
When it is their turn, patients receive a real-time alert and can proceed directly to the appropriate station or service window.
Easy Check-In
When they arrive, patients can begin registration at the kiosk or scan a QR code to start the process quickly and with minimal friction.
Instant Registration
Once registration is completed, the patient is automatically added to the digital queue and receives confirmation in print or on their mobile device.
Comfortable Waiting
Patients can wait in a cafeteria or designated area while receiving SMS updates and tracking their progress on a monitor in the waiting area.
It's your turn! Please head to station 3.
Real-Time Notification
When it is their turn, patients receive a real-time alert and can proceed directly to the appropriate station or service window.
Measure Patient Experience with Satisfaction Surveys
After the visit, patients can automatically receive a quick satisfaction survey by text, helping your team capture feedback, identify service issues faster, and monitor patient satisfaction over time.
- Send satisfaction surveys after service
- Identify improvement opportunities faster
- Monitor patient satisfaction over time
Optimize patient flow and reduce waiting room congestion
Optimize patient flow from check-in to care with real-time visibility, less waiting room congestion, and automated SMS communication.
- Optimized workflows for intake and queue management for reduced waiting room congestion
- Operational dashboards with wait times, progress and throughput
- Seamless integration with existing EHR and practice management platforms
- Reports with satisfaction survey for operational improvement
Medical-grade hardware designed for clinical environments.