Capture every call and free your front desk

Capture every call, automate scheduling and FAQs, and free your front desk to focus on the patients in front of them.

Trusted by Leading Healthcare Organizations

Francisco Cáceres

CIO

Manatí, Bayamón and Mayagüez Medical Center

“BrainHi's AI receptionist has answered over 195,000 calls and helped us recover thousands of missed appointment opportunities.”

How it works

A simple workflow that automates inbound and outbound communication.

Respond to missed and incoming calls

When your team is busy, LARA answers calls, handles common questions, and helps recover care opportunities that could be lost.

Automate confirmations and reminders

Free your staff from repetitive tasks with SMS and voice reminders that reduce no-shows and prepare patients for their visit.

Keep secure communication with your patients

Manage HIPAA-compliant two-way messaging to answer questions, follow up, and keep clear communication with patients.

Reduce paperwork with digital forms

Send forms by SMS for registration, consents, and pre-visit, reducing administrative work and streamlining patient preparation.

Get real-time operational visibility

Monitor missed calls, answered calls, response time, and communication patterns from live dashboards to make data-driven decisions.

Turn every call into a care opportunity

BrainHi fits into your current operations to help you answer more calls, reduce staff burden, and recover more care opportunities without disrupting workflow.

What you can expect

  • Fewer missed calls
  • Fewer no-shows
  • More patients scheduled
  • Higher satisfaction

[**LARA AI**
An AI care coordinator that answers calls, schedules appointments, and engages patients with natural, human-like conversations, 24/7.

Learn More](/content/solutions/healthcare/lara/index.html)
[**Digital Queue**
Digital check-in, real-time SMS updates, and live visibility into patient flow.

Learn More](/content/solutions/healthcare/waiting-room/index.html)
[**Cloud Contact Center**
Cloud-native contact center with AI assistance, smart routing, and operational visibility for clinical teams.

Learn More](/content/solutions/healthcare/call-center/index.html)