Your All-in-One Platform to Transform the Patient Experience
Responsible AI that automates your phone call operations, reduces staff workload, and powers automated outreach, keeping patients engaged, preventing gaps in care, and ensuring timely access at every step of the journey.
Transform Your Healthcare Practice with AI
BrainHi is the leading AI-powered communication platform for healthcare, trusted by medical practices, hospitals, and healthcare providers across Puerto Rico and the United States.
- 38% fewer no-shows
- 24/7 automated scheduling
- Automatización Inteligente
- HIPAA & SOC 2 Type II
BrainHi ensures your patient data remains protected. Join hundreds of healthcare providers who have transformed their practice with BrainHi's AI technology.
Trusted by Leading Healthcare Organizations
Francisco Cáceres
CIO
Manatí, Bayamón and Mayagüez Medical Center
“BrainHi's AI receptionist has answered over 195,000 calls and helped us recover thousands of missed appointment opportunities.”
Everything your front desk needs, in one powerful platform
BrainHi helps streamline communication, reduce missed calls, and increase patient attendance, all in one place.
Answer Every Call, Instantly
AI-powered phone agent that guarantees every patient call is answered. LARA handles scheduling, questions, and other requests with natural, human-like conversations, 24/7.
- Automates up to 80% of calls
- Instant, EHR-integrated scheduling
- 24/7 front-desk coverage
Transform the Waiting Room Experience
Not just texts, LARA connects through calls and SMS with personalized messages that prepare patients for their visit. If they can't make it, rescheduling is effortless and synced directly with your EHR.
- Multi-channel outreach (voice + SMS)
- Personalized messages to boost readiness
- EHR-integrated rescheduling
Re-engage patients, Boost Appointment Volume
LARA runs personalized outbound campaigns that sound natural and human, reaching patients with reminders, follow-ups, and health prompts at scale. You choose the audience, and LARA handles the rest.
- AI-powered outbound calls and SMS
- Close gaps in care between visits
- EHR-integrated appointment scheduling
Transform the Waiting Room experience
Go beyond dashboards. LARA gives healthcare leaders flexible, AI-driven views of their operations, from call performance to patient flow, unlocking patterns and opportunities traditional Business Intelligence tools miss.
- Real-time wait time updates
- Frictionless digital check-in kiosk
- Post-visit surveys for feedback
Modernize your Call Center
Care is never put on hold. Patients get quick answers through text and voice, while AI seamlessly integrates with your team to scale capacity and improve efficiency.
- Cloud-based, secure infrastructure
- Embedded AI agent that expands your support team
AI-Powered Operational Intelligence
Go beyond dashboards. LARA gives healthcare leaders flexible, AI-driven views of their operations, from call performance to patient flow, unlocking patterns and opportunities traditional BI tools miss.
- Comprehensive visibility from access to outcomes
- Customizable dashboards for clinical workflows
- Predictive insights to anticipate demand
Leaders in Responsible AI
Setting the gold standard for ethical AI in healthcare. Our platform is built with unwavering commitment to patient privacy, regulatory compliance, and human-centered care.
Traceability
Our systems provide transparent logic trails so you can trace every response back to its data source and reasoning.
Control
We limit input sources and define strict rules to reduce hallucinations and maintain accurate, patient-safe answers.
Compliance
BrainHi is fully HIPAA-compliant and designed to adapt to new regulations, without compromising performance or flexibility.
Built for patients, with ethics at the core, BrainHi is a proud member of the Coalition for Health AI.